TERMS OF SERVICE

OVERVIEW Welcome to Shift Focus! The terms “we”, “us” and “our” refer to Shift Focus. Shift Focus operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Shift Focus is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

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SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence. You are responsible for maintaining the security of your account credentials and for all of your account activity.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products. However, please note that colors or product appearance may differ on your screen. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Shift Focus reserves the right to accept or decline your order for any reason. Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent that your purchases are for your own personal or household use and not for commercial resale.

SECTION 4 - PRICES AND BILLING Prices, discounts and promotions are subject to change without notice. All prices posted in our online stores are in Australian Dollars (AUD) and are inclusive of GST. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY We will arrange for shipping of the products to you. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you. We are not liable for shipping and delivery delays caused by carriers or events outside our control.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including all trademarks, text, images, and graphics, are owned by Shift Focus or its licensors and are protected by Australian and international copyright and intellectual property laws. You must not reproduce, distribute, or modify any material from the Services without our prior written consent.

SECTION 7 - THIRD-PARTY LINKS & TOOLS We may provide access to third-party tools or links to third-party websites. We are not responsible for the content or accuracy of any third-party materials. Any use of optional tools or third-party sites is entirely at your own risk.

SECTION 8 - RELATIONSHIP WITH SHOPIFY Shift Focus is powered by Shopify. However, any sales and purchases are made directly with Shift Focus. You acknowledge that Shopify is not responsible for any aspect of sales between you and Shift Focus, including any injury or loss resulting from products.

SECTION 9 - ERRORS AND OMISSIONS Occasionally there may be information on the Services containing typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES You may use the Services for lawful purposes only. You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to infringe upon our intellectual property rights; (c) to transmit viruses or malicious code; or (d) to collect or track the personal information of others.

SECTION 11 - CONSUMER GUARANTEES (AUSTRALIAN CONSUMER LAW) Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY (a) To the maximum extent permitted by law, and except for the guarantees provided under the Australian Consumer Law, Shift Focus provides the Services and products "as is" without any other warranties, express or implied. (b) In no case shall Shift Focus, our directors, or employees be liable for any injury, loss, or claim arising from your use of any of the Services or products, except where such liability cannot be excluded under the Australian Consumer Law. Our liability for any breach of a consumer guarantee is limited to (at our option) the replacement of the goods or the cost of having the goods replaced.

SECTION 13 - MEDICAL & SUPPLEMENT DISCLAIMER (a) Food Supplements: Products sold by Shift Focus are classified as food supplements and are not regulated as therapeutic goods (medicines) by the Therapeutic Goods Administration (TGA). (b) No Medical Advice: The information provided on this website is for informational purposes only and is not a substitute for professional medical advice. Always consult a healthcare professional before starting any new dietary supplement. (c) No Therapeutic Claims: Our products are not intended to diagnose, treat, cure, or prevent any disease. Results from collagen and blended supplements may vary significantly from person to person.

SECTION 14 - GOVERNING LAW These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Victoria, Australia. You consent to the exclusive jurisdiction of the courts of Victoria.

SECTION 15 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at: Shift Focus Email: shiftfocushealth@outlook.com.au Address: PO Box 608, Somerville, VIC, 3912, AU ABN:166922408