Frequently Asked Questions.

Free standard shipping on all orders over $50 across Australia. Orders under $50 have shipping calculated at checkout.

Orders are dispatched the next business day. Standard delivery within Australia is 2–5 business days depending on your location.

Yes. We ship to both Australia and New Zealand. NZ shipping is calculated at checkout.

Every order is backed by our 30-day satisfaction guarantee. If you're not happy, get in touch within 30 days and we'll make it right.

Email us with your order number and a photo and we'll sort a replacement or refund straight away.

Contact us at shiftfocushealth@outlook.com.au with your order number and we'll walk you through it.

Yes — made in Australia from local and imported ingredients, and third-party tested.

They're built for Shift Workers, by Shift Workers — but they work for anyone. Plenty of our customers aren't on shift; the same benefits from our high quality ingredients apply to anyone who takes them. The most important thing to know is our supplements use evidence-based doses of each ingredient.

Each product page has its own FAQ covering how to use it, ingredients, and suitability. Check there first, or contact us if you can't find your answer.

Shift Focus was founded by Rich and Mel, paramedics with more than 15 years each on the road. After living the toll shift work takes, they built the products they couldn't find anywhere else.

Email us at shiftfocushealth@outlook.com.au or use the contact form. We're Shift Workers too — we'll get back to you as soon as we're off the road.